Know what you are buying
We review a time-consuming or error-prone task, your current process and the software involved. You then receive a proposal covering the solution, monthly service and price.
A clear scope before you commit
A monthly price for the service you need.
After the assessment, we propose a solution, service scope and monthly price. Extensions are agreed separately.
Your solution, maintained by Rutirob
The monthly fee includes the right to use the solution, customer portal access and support during agreed service hours. We keep the agreed functionality working.
What is included? What is an extension?
Changes that keep the agreed solution working are included. New features, integrations, tasks to automate or use cases are agreed separately as extensions.
| Included in your monthly service | Agreed separately as an extension |
|---|---|
| The right to use the agreed solution | A new function or feature |
| Bug fixes, security updates and maintenance updates | An additional integration |
| Compatibility changes to existing interfaces | An additional task to automate |
| Maintaining the agreed functionality | New reporting or analytics |
| Access to the customer portal | A new user group, role or use case |
| Support requests during agreed service hours | Changes to the agreed use or service scope |
Extensions are always agreed in advance. We agree the scope and new monthly price before work begins.
How we agree your monthly price
Assess the need
We review a time-consuming or error-prone task and what you want to improve.
Agree the solution
We agree the first solution and what the monthly service includes.
Confirm the service and price
You receive a description of the solution, service scope and monthly price. Later extensions are agreed separately.
Which process would you like to improve?
Tell us where finding, checking or transferring information between systems takes time, leads to errors or leaves someone without the information they need.
We will review it together and explore ways to speed up the work, automate it or make it more reliable.